Legal
Privacy Policy
Effective Date: July 17, 2026
ProStyk, Inc. ("ProStyk," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using the ProStyk mobile application, website, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Account information
- Subscription information
- Customer support requests and communications
Information Collected Automatically
When you use our Services, we may automatically collect:
- Device type and operating system
- App version
- IP address
- Usage statistics
- Crash reports
- Diagnostic information
- Log data
Photos and Videos
If you choose to capture photos or videos using ProStyk, those files remain on your device unless you choose to upload, synchronize, or share them through a connected cloud storage provider or third-party service. ProStyk does not access your camera, microphone, or photo library without your permission.
Location Information
If you enable location services, ProStyk may collect GPS location information to add location data to inspection photos, videos, or reports. Location services are optional and may be disabled at any time through your device settings.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our Services
- Create and manage user accounts
- Process subscriptions and payments
- Authenticate users
- Improve app functionality and performance
- Respond to customer support inquiries
- Diagnose technical issues
- Detect fraud, abuse, or unauthorized access
- Comply with applicable laws
Third-Party Services
ProStyk may allow you to connect with third-party services such as cloud storage providers or business software. If you choose to use these integrations, your use of those services is governed by their own privacy policies and terms.
Subscriptions and Payments
ProStyk offers an auto-renewable subscription ("ProStyk Premium") to unlock certain features of the Services. Subscription purchases are processed through the Apple App Store, and by purchasing a subscription you also agree to Apple's Media Services Terms.
- Payment Processing. We do not collect or store your credit card, debit card, or other payment account details. Payment is processed directly by Apple through your App Store account. We use RevenueCat, a third-party subscription management platform, to manage purchase validation, entitlement status, and receipt processing on our behalf — RevenueCat receives transaction data from Apple in connection with your purchase.
- Billing Information We Receive. When you subscribe, we receive limited transaction information from Apple and RevenueCat — such as subscription status, plan/tier, purchase and renewal dates, and transaction identifiers — which we associate with your ProStyk account to activate, manage, and support your subscription.
- Free Trial. ProStyk may offer a 30-day free trial. Starting a trial does not require a payment method and you are not charged during the trial period ("Due today: $0.00"). Trial eligibility and status are managed through your ProStyk account.
- Auto-Renewal. Paid subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period. Your App Store account will be charged for renewal within 24 hours prior to the end of the current period, at the price shown at purchase (subject to the Price Changes provision below).
- Managing or Canceling Your Subscription. You can review, manage, or cancel your subscription at any time through your Apple ID account settings. Deleting the ProStyk app does not cancel your subscription.
- Restoring Purchases. If you reinstall the app or switch devices, you can restore a previous purchase through the app's "Restore" option, which verifies your entitlement with Apple and RevenueCat.
- One Subscription Per Account. A subscription is linked to a single ProStyk account. If a purchase is already associated with another account, it cannot be applied to a new one.
- Refunds. All billing inquiries and refund requests are handled by Apple in accordance with the App Store's refund policies. ProStyk does not process refunds directly and has no access to do so.
- Price Changes. We may change subscription prices from time to time. Where required, we or Apple will notify you of price changes in advance, and continued use of the subscription after a price change constitutes acceptance of the new price.
Sharing of Information
We do not sell your personal information. We may share information only when necessary to:
- Operate and maintain the Services
- Process payments and subscriptions
- Comply with legal obligations
- Protect the rights or safety of ProStyk and our users
- Complete a merger, acquisition, or sale of company assets
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
ProStyk is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your personal data
- Withdraw consent where applicable
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.
Contact Us
If you have questions regarding this Privacy Policy, please contact: